Privacy Policy

Welcome to the INSITY Lead Management System. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data.

1. Information We Collect

We collect and process the following types of information:

• User Location: We collect users' location data when they enter the app to analyze employee availability and verify their designated work location. This data is stored securely and used only for operational purposes.
• Lead & Inquiry Data: We collect lead and inquiry data when users voluntarily submit forms through our platform or when data is received from integrated third-party services. Additionally, authorized employees can manually add new leads/inquiries, including names, phone numbers, and email addresses.
• Non-Editable Data: Users/enquirers cannot modify or alter the data they submit through forms. Only authorized employees can manage and update this data.

2. How We Use Your Information

• To Provide Services: Ensuring users receive the services they request.
• To Communicate with Enquirers: Following up on inquiries and leads efficiently.
• To Enhance User Experience: Improving system performance and user interactions.
• For Security and Compliance: Ensuring system integrity and compliance with applicable laws.

3. Data Security

We implement strict security measures to protect your information, including:

• Data Encryption: We use industry-standard encryption to protect sensitive information.
• Secure Access Controls: Only authorized personnel have access to stored data.
• Regular Security Audits: We conduct periodic checks to maintain data security and compliance.

4. Data Retention

We retain user data only as long as necessary for business operations and legal compliance. If data is no longer required, it is securely deleted.

5. Data Sharing and Disclosure

We do not sell or share personal data with advertisers or unrelated third parties. However, we may share user data with:

• Authorized Service Providers: Trusted vendors who assist in lead management and operational support. These providers are required to adhere to strict confidentiality agreements.
• Legal & Compliance Authorities: If required by law or in response to legal requests, we may disclose data to regulatory authorities.

6. Your Rights

• Users/Enquirers: Cannot modify or update the data they submit through lead forms.
• Employees/Authorized Users: Users with system access can modify, update, or manage lead data based on their roles and permissions.

7. Data Deletion Requests

Currently, users cannot directly request data deletion, as lead data is required for business operations. However, authorized employees may manage or remove inquiries as needed. If you have concerns regarding your data, please contact us.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be communicated through our app or website. We encourage users to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Email: insity@isbm.org.in